We will serve each customer the way we would like to be served if we were the customers.

• We will provide each customer with courteous and professional service.
• We will provide clear and accurate estimates of repair to our customers.
• We will perform no repairs without customer authorization.
• We will perform each service and repair professionally with top quality parts and materials.
• We will report any vehicle safety or repair concerns observed during vehicle service to our customers.
• We will prioritize recommended vehicle services and repairs to our customers in this order:
  • #1 Safety
  • #2 Progressive Damage
  • #3 Recommended Maintenance.
• We will not recommend services or repairs that are without benefit to our customers and their vehicles.
• We will stand behind our work and honor all applicable warranties.

• Repair labor is guaranteed for 12 months or 12,000 miles, whichever comes first, when warranty repairs are performed at one of our facilities.
• Parts are guaranteed for 12 months or 12,000 miles, whichever comes first, when warranty repairs are performed at our facilities. (Due to manufacturer’s warranties, some parts may have a longer warranty.)
• Warranty repairs must be performed at our facilities if the vehicle is within a 25 mile radius of our auto repair shop. See the location link to view all our facilities
• If the vehicle is more than 25 miles away from our facilities please call 1-877-230-0369- to locate the nearest warranty repair facility.
• Authorization must be obtained prior to any warranty repair work.
• Repairs performed without authorization will not be reimbursed.
• See your local facility for complete details on this warranty or click here to download a copy.